Skip to content
PartyPad logoPartyPad

How Can We Help You?

Get support for PartyPad - whether you're managing events or working as a contractor, we're here to help you succeed.

Contact Support

Choose the best way to reach us

Email Support

Get help via email within 24 hours

support@gopartypad.com

Live Chat

Chat with support (coming soon)

Available soon

Submit Ticket

Create a detailed support request

Coming soon

Quick Actions

Help us improve PartyPad

Report a Bug

Found an issue? Let us know

admin@gopartypad.com

Request Feature

Suggest new features

admin@gopartypad.com

Self-Service Resources

Find answers on your own

Common Questions

Billing, crew setup, events and security

Blog

Product news and how-tos

Support Hours

When you can reach us

Phone Support

Monday - Friday: 8 AM - 6 PM EST

Email Support

Send any time - answered during business hours

Emergency Support

Available for critical issues affecting live events

Frequently Asked Questions

Find quick answers to common questions about PartyPad

Contractor App

Account

Troubleshooting

Payments

Platform

Can't find what you're looking for?

Our support team is here to help. Reach out to us directly.

Contact Support

Put Your Next Saturday
On One Screen

Start free, or open the live demo and look at a real workspace first. No signup, no card, no call.

Free for up to 25 crew members
No commission on your bookings
Cancel anytime

Built by an operator who runs a bounce house rental company in Texas.